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Before your scheduled photo or video shoot, we recommend reviewing our Helpful Home Prep Tips to ensure your listing is presented in its best light. These simple, practical suggestions help create the ideal setting for high-quality marketing visuals and ensure we can move through the shoot efficiently.
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Your Questions, Answered
1. How do I schedule a shoot?
1. How do I schedule a shoot?
You can book your session directly through our website at alerut.photography/book-now, or email us (jbr@alerut.com) with your preferred date, time, and property details. We recommend scheduling at least 48 hours in advance for best availability.
2. What areas do you serve?
2. What areas do you serve?
We proudly serve the entire San Francisco Bay Area, including Dublin, San Ramon, Walnut Creek, Pleasanton, Livermore, and surrounding communities.
3. What’s included in your photo package?
3. What’s included in your photo package?
Our base photo package includes professionally edited HDR images of all main interior and exterior spaces. We also offer add-ons such as aerial drone photos, video walkthroughs, floor plans, 3D Matterport tours, and social media reels.(see our Services page for details)
4. Are there any hidden fees?
4. Are there any hidden fees?
Nope, what you see is what you get. We have no hidden fees, all pricing is transparent and published on our website.
5. How long does the photo shoot take?
5. How long does the photo shoot take?
Most sessions take between 30 minutes to 2 hours depending on the services booked and the size of the home. Video and drone services may add extra time.
6. When will I receive the photos?
6. When will I receive the photos?
You’ll receive a download link with your fully edited photos within 24 hours of the shoot. Video, 3D tours, and add-ons may take slightly longer depending on complexity.
7. Do I need to be present during the shoot?
7. Do I need to be present during the shoot?
Not at all, many agents prefer to give us access via lockbox. If you're present, we’ll kindly ask you (and pets) to stay out of the frame during the session for best results.
8. Do you offer staging or home prep services?
8. Do you offer staging or home prep services?
While we don’t stage homes directly, we proudly partner with OnlyStagers, a local home staging company. We’re happy to coordinate with them on your behalf.
📎 Learn more: www.onlystagers.com
9. How should I prepare the home for the shoot?
9. How should I prepare the home for the shoot?
We provide a detailed Home Prep Checklist you can share with your sellers. Clean, decluttered, and well-lit homes always photograph best!
10. Do you offer single property websites and marketing material?
10. Do you offer single property websites and marketing material?
Yes! Every listing can come with a branded & unbranded website, print-ready flyers, social media graphics, video slideshows, and weekly traffic reports.
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